Privacy Policy

This Privacy Policy explains how Speedy Tax Return INC. ("Speedy Tax Return," "we," "us," or "our") collects, uses, shares, and protects information in connection with our website located at speedyreturntoday.com (the "Site") and our tax preparation services. By using our Site or contacting us, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit to us, including when you complete our contact form, request a consultation, or otherwise communicate with us. This may include:

• Your name (first and last)
• Email address
• Phone number
• The service you are interested in
• Any message or details you choose to share with us

If you engage us for tax preparation services, we may separately collect additional financial and tax-related information necessary to prepare your return. That information is collected through secure means outside of this website and is not submitted through our public contact form.

1.2 SMS / Text Messaging Information

If you provide consent to receive text messages from us, we collect your mobile phone number and retain records of your consent, opt-in, and opt-out status, along with the content of messages exchanged, in order to operate our SMS communications program. See Section 6 below and our SMS Terms for more information.

1.3 Website Usage Information

When you visit our Site, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Site
• Referring website or search terms

1.4 Cookies and Similar Technologies

Our Site may use cookies or similar technologies to support basic site functionality and, if implemented, analytics. If we use analytics tools (such as standard website traffic analytics), those tools may collect information about your visit in an aggregated or pseudonymous form. You can control cookies through your browser settings; disabling cookies may affect certain Site functionality.

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries and contact requests
• Schedule and manage consultations or appointments
• Provide customer service and support
• Communicate with you by email about your inquiry or our services
• Communicate with you by SMS/text message, if you have opted in
• Maintain records of consent and communication preferences
• Improve our Site and services
• Comply with legal obligations and protect against fraud or misuse

3. Email Communications

If you submit our contact form or otherwise provide your email address, we may use it to respond to your inquiry, provide information about our services, or follow up regarding an appointment. You may request to stop receiving non-essential email communications from us at any time by contacting us using the information in Section 12.

4. SMS Communications

Text messaging is used only for individuals who have affirmatively opted in. SMS communications may include responses to inquiries, appointment-related messages, and service-related communications. Message frequency may vary based on your interactions with us. Message and data rates may apply. You may opt out at any time by replying STOP, and request help by replying HELP. Consent to receive text messages is not a condition of purchasing any goods or services from Speedy Tax Return INC.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as website hosting providers, and email/SMS delivery providers (see Section 6 below).
• Legal and compliance purposes, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Speedy Tax Return INC., our clients, or others.
• Business transfers, if we are involved in a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.

6. Service Providers

We work with third-party service providers to operate our website and communications, including:

• Website hosting providers, who host the Site's files and process web traffic.
• SMTP2GO, which we use to deliver email notifications generated by our contact form. Information submitted through our contact form is transmitted through SMTP2GO's email delivery service in order to reach our team.
• SMS/text messaging providers, which we may use to send and receive text messages with clients who have opted in.

These service providers are only permitted to use the information we share with them to provide services to us and are not authorized to use it for their own independent marketing purposes.

7. Data Security

We use reasonable administrative and technical safeguards designed to protect information submitted through our Site, including server-side validation and spam-prevention measures on our contact form. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information collected through our Site for as long as necessary to respond to your inquiry, provide our services, comply with legal and recordkeeping obligations, and resolve disputes. SMS consent and opt-out records are retained as needed to honor your communication preferences.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, which can include the right to request access to, correction of, or deletion of information we hold about you. To make such a request, please contact us using the information in Section 12. We will respond in accordance with applicable law. This policy does not represent a legal determination of which privacy laws apply to your specific circumstances, and nothing in this policy should be understood as legal advice.

10. Children's Privacy

Our Site and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

11. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise any rights described above, please contact us at:

Speedy Tax Return INC.
Address: 400 Fairway Drive, Suite 206, Deerfield Beach, FL 33441
Email: [email protected]
Phone: 877-865-0186
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.