SMS Terms & Messaging Program

Program Description

Speedy Tax Return ("we," "us," or "our") offers an optional text messaging (SMS) program for individuals who have affirmatively opted in to receive messages from us. Under this program, we may send text messages related to:

• Responses to inquiries submitted through our website or by phone
• Appointment reminders and scheduling communications
• Service-related updates regarding your tax preparation engagement
• Customer support communications

We do not send promotional or marketing text messages as part of this program unless you have separately and clearly opted in to receive them.

Brand

This messaging program is operated by Speedy Tax Return, a tax preparation service.

How to Opt In

You may opt in to this program by checking the SMS consent checkbox on our Contact page, or by otherwise providing express consent to receive text messages from us (for example, by texting us first or providing your number for this purpose). Consent is never required to use our website or to receive tax preparation services from us.

Message Frequency

Message frequency varies based on your interactions with Speedy Tax Return. You may receive more messages during an active engagement (for example, around appointments or document requests) and fewer at other times.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. Speedy Tax Return is not responsible for any charges from your wireless carrier related to text messages you send or receive through this program.

How to Opt Out

You can opt out of receiving text messages from us at any time. Simply reply STOP to any message you receive from us. After you send "STOP," we will send you a final message confirming that you have been unsubscribed, and you will no longer receive text messages from us unless you opt in again.

How to Get Help

If you need assistance or have a question about the messaging program, reply HELP to any message from us, or contact us directly using the information in the Support section below.

Consent Is Not a Condition of Purchase

Consenting to receive text messages from Speedy Tax Return is not a condition of purchasing any goods or services. You may engage our tax preparation services without opting in to SMS communications.

Supported Carriers

Our text messaging program is intended to work with major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator, and coverage or service outages beyond our control may affect delivery.

Privacy

Information collected through this messaging program, including your phone number and consent status, is handled in accordance with our Privacy Policy. We do not share mobile opt-in information or phone numbers with third parties for their own marketing purposes.

Changes to This Program

We may modify or discontinue this messaging program, or update these SMS Terms, at any time. Changes will be posted on this page with a revised effective date.